Cidadania digital em camaçari-ba: uma análise das políticas públicas de inclusão digital no viés do plano plurianual

Abstract

The objective of this research is to analyze the public policies of digital inclusion implemented in the municipality of Camaçari-BA, from the actions of the Pluriannual Plan – 2018-2021 from the perspective of the legislation. The theoretical framework was based on dialogue with several renowned authors and researchers in the field of Social Sciences who deal with public policies for digital inclusion, such as Schwartz (2000), Takahashi (2000), Castells (2002), Sorj and Guedes (2005), Souza (2006), Silva (2009), Siqueira (2011), Secchi (2010), Quadros-Flores (2015), Saraiva (2016), Nunes e Lehfeld (2018), Pretto, Bonilla and Sena (2020), between others. Methodologically, the digital citizenship actions implemented by the municipal government were analyzed, in the period from 2018 to 2021, as part of the Camaçari Pluriannual Plan, in addition to official documents. the initiatives promoted by the municipal authorities with regard to the digital inclusion of its citizens. In methodological terms, it is a qualitative research, exploratory and descriptive, which used the techniques of bibliographic and documentary research, conducted by the case study approach. The results showed that the municipality planned the implementation of actions, programs and projects in the areas of education, tributes and taxes, offering access to citizens online on the websites of the Secretariats. The actions implemented have been advancing, but there is still a long way to go to achieve the effectiveness of digital citizenship. It is concluded that there is a need for investments in solutions based on innovation and creativity, through an effective commitment that seeks to strengthen the digital inclusion policy in the municipality, in order to reduce social inequalities resulting from digital exclusion.