Gestão da diversidade: uma análise da relação entre o desempenho, satisfação e comprometimento dos trabalhadores no contexto organizacional brasileiro.

Abstract

This research aimed to investigate the impact of workforce diversity management on employee performance and examine the mediating role of employee satisfaction and commitment in this relationship. A quantitative research approach was employed, and data were collected from June to October 2022 through the administration of 563 questionnaires to employees in both public and private sectors, across various work conditions in the northern, northeastern, central-western, southeastern, and southern regions. Hypotheses were tested using structural equation modeling (SEM). The findings revealed a positive impact of workforce diversity management on employees' lives, with significant effects on their performance. Furthermore, a relationship was identified between employee satisfaction and commitment and workforce diversity management and organizational performance. Notably, employee commitment played a complete mediating role in the relationship between diversity management and individual employee performance. These findings underscore the need for further exploration of this topic and suggest avenues for future research